Return & Refund Policy

Thank you for shopping with us. We value your satisfaction and aim to provide high-quality services and products. Please read our return and refund policy carefully.

1. Digital Services (e.g., Astrology Readings, Coaching Sessions)

Due to the personalized and time-intensive nature of our services, we do not offer refunds once a session has been delivered or a report has been sent. However, if you are unsatisfied for any reason, please contact us — we are committed to resolving issues in a respectful and supportive way.

Rescheduling Policy:
Appointments may be rescheduled with at least 24 hours’ notice. Missed appointments or late cancellations (less than 24 hours) may forfeit the session without refund.

2. Physical Products (e.g., Books, Crystals, etc.)

We accept returns on unused and undamaged items within 14 days of delivery. To be eligible for a return:

• The item must be unused and in its original packaging.

• You must provide proof of purchase.

Return Process:

• Contact us at [your email address] with your order number and reason for return.

• Once approved, you may ship the product back at your own expense.

• Refunds will be processed upon receipt and inspection of the item.

Please Note:

• Shipping costs are non-refundable.

• We are not responsible for items lost or damaged in return shipping.

3. Online Courses & Digital Downloads

All sales of digital courses and downloadable content are final. No refunds will be issued once access has been granted. If you experience technical difficulties, please reach out — we’ll help troubleshoot or grant access manually.

4. Exceptional Cases

We aim to be fair and understanding. If you believe you deserve a refund or credit due to exceptional circumstances, please contact us within 7 days of the issue at [your contact email]. We will assess the request on a case-by-case basis.

Contact

For any questions about returns, cancellations, or refunds, please email us at:
📧 nrikesariastrology@gmail.com
📞 0403866454